Frequently Asked Questions

We're here to help. You will find listed below, a list of the most common questions of our features and services. If you cannot find the answer to your questions in this page, please try our Centralized Support Centre.

Existing customers, you can also submit a Support Ticket and have our staff assist you in that manner. Any non-existing customers please use one of the three methods for contacting us.


General Questions (1)

We are in business since 2006. However, people behind SINGHOST.NET have been in IT industry for more than 5 years.

Domain Name (5)

A domain name is a word along with a TLD that uniquely identifies your website.

A domain is your identity online. It separates you from everyone else - once yours, as long as you keep renewing it, no one else may have it.

There are two parts to a domain – the domain name itself, and the TLD (top level domain) extension.

The most popular TLD is the .com extension – it is synonymous with online business. But due to its popularity, getting a good domain name with '.com' is hard - most have been bought and are not available.

Most TLDs have a meaning behind them - .EDUs are used by educational institutes, and .ORGs are supposed to be used by non-profit organizations. A domain with a TLD of 'co.uk' is very likely British-based. There are other TLDs too, such as .cc, .tv, and .tk. These are all associated with either a company or with a country (such as .com.sg).

Many hosts will register a domain for you if you do not have one (it must be available though). You need to be careful that the domain is registered in your name and not theirs. Also make sure that they are not overcharging - some hosts charge over twice the average. SINGHOST.NET never own customer's domain names. After domain is purchased, customer has full control of it.

The information related to you when buying a domain is publicly available. It is illegal to put in false information, so your personal information can be traced back.

Once you have registered a domain, as long as you remember to keep renewing it, no one will be able to take the domain. You may sell the domain to someone else (or even buy somebody else's domain), but no one will be able to just take the domain.

Having your own domain is very important for your business. It sets you apart from everybody else, and gives you a brand to work with.

Choosing a domain name is a major step for any individual or organization.

While domains are being registered at a record, new domain extensions and creative thinking still offer thousands of excellent choices. When selecting a domain name it is important to consider the purpose of a domain name, which is to provide people an easy way to reach your web site. The best domains have the following characteristics:

* Short - People don't like to type! The shorter your domain, the easier it is to reach and the less are the chance the user will make a typographical error while typing it.

* Meaningful - A short domain is nothing without meaning, 34i4nh69.com is only 8 characters long but would not be easy to enter or remember. Select a domain that relates to your site in a way that people will understand.

* Clear - Clarity is important when selecting a domain name. You should avoid selecting a name that is difficult to spell or pronounce. Also, pay close attention to how your domain sounds and how effectively it can be communicated over the phone.

* Exposure: Just like premium real-estate on the ground that gets the most exposure, names that are short and easy to remember are an asset. In addition to humans viewing your domain, you should consider search engines. Search engines index your site and rank it for relevance against terms people search for online. In order to maximize your sites exposure, consider including a relevant search term in your domain. Of course, this should only be considered if it still maintains a short, clear and meaningful domain.

Most people are unaware but they already use sub domains on a daily basis. The famous "www" of the World Wide Web is the most common example of a sub domain. Sub domains can be created on a DNS server and they don't need to be registered with a domain registrar, of course, the original domain would need to be registered before a sub domain could be created. Common examples of sub domains used on the internet are http://store.apple.com and http://support.microsoft.com.

Singhost.net provide tools for you to create your own sub domain. Simple login to your cPanel to use the tool.

No. Provided that the domain is registered in your name (as it should be), you can simply update your Name Servers (from where you manage your domain names) to that of your new host.

To host with SINGHOST.NET, you only need to change the Name Servers setting to:

  • dns1.singhost.net - IP: 203.211.144.57
  • dns2.singhost.net - IP: 203.211.136.130
  • dns1.singhost.net - IP: 203.211.144.57
  • dns2.singhost.net - IP: 203.211.136.130
Email Accounts (1)

All hosting plans offer mailing lists, powered by the industry standard mail list manager, ezmlm. Bundled ezmlm provides message distribution, subscriber address handling, message archiving, improved bounce handling, multi-message threaded archive retrieval, digests, remote administration, message and subscription moderation, subscriber-only restrictions, message trailer, subject prefix, subscriber name storage, customizable setup, multi-language and MIME support and more. The amount of mailing lists you can create is the same as the number of mail accounts available with your hosting account. Example: If you can have up to 50 mail accounts, then you can have up to 50 mailing lists as well. Detailed instructions on mail list set up and management can be obtained at: