SingHost respects the privacy of each individual that visits our website. SingHost promises not to disclose personal or business information to third parties without the expressed permission of you and your company. In alignment with the Personal Data Protection Act (PDPA) 2012 of Singapore, this privacy statement provides our visitors and customers with information on how SingHost protects the information supplied.
Information CollectionSingHost is the sole owner of the information collected on www.singhost.net. SingHost collects information from our users during the signup process on our website. Signup/Order We request information from the customer on our order form. A user must provide contact information (such as name, email, and billing address). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.
Information UseProfile We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our website, and to direct pertinent marketing promotions to them. Cookies A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. WHOIS Directory Contact information collected for certain top-level domain registrations (e.g. .com) are required by ICANN for the submission to the WHOIS directory. SingHost will also refer to the contact information provided to reach the registrant in cases of issues with the domain names.
Communications from the SiteSpecial Offers and Updates We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see the Choice and Opt-out sections. Newsletter If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users’ privacy, we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections. Service Announcements On rare occasions, it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Customer Service We communicate with customers on a regular basis to provide requested services and in regards to issues relating to their account, we reply via email or phone, in accordance with the user’s’ wishes.
SharingDisclosure of Customer Information SingHost will not disclose its customers’ personal information with third parties, with the exception of the following reasons:
- To provide service to the registered account user
- To cooperate with law enforcement agencies via legal processes such as current judicial proceedings, court orders and warrants that SingHost determines in its sole discretion to be legitimate and compliable
- To safeguard the legitimate interests of SingHost and its customers
- Third-party vendors, including Google, show your ads on sites on the internet.