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Privacy Policy

SingHost respects the privacy of each individual that visits our website. SingHost promises not to disclose personal or business information to third parties without the expressed permission of you and your company. In alignment with the Personal Data Protection Act (PDPA) 2012 of Singapore, this privacy statement provides our visitors and customers with information on how SingHost protects the information supplied.

Information Collection

SingHost is the sole owner of the information collected on www.singhost.net. SingHost collects information from our users during the signup process on our website. Signup/Order We request information from the customer on our order form. A user must provide contact information (such as name, email, and billing address). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, the information is used to contact the user.

Information Use

Profile We store information that we collect through cookies and log files to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user’s visit to our website, and to direct pertinent marketing promotions to them. Cookies A cookie is a piece of data stored on the user’s computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use session ID cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. WHOIS Directory Contact information collected for certain top-level domain registrations (e.g. .com) are required by ICANN for the submission to the WHOIS directory. SingHost will also refer to the contact information provided to reach the registrant in cases of issues with the domain names.

Communications from the Site

Special Offers and Updates We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. Please see the Choice and Opt-out sections. Newsletter If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users’ privacy, we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections. Service Announcements On rare occasions, it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. Customer Service We communicate with customers on a regular basis to provide requested services and in regards to issues relating to their account, we reply via email or phone, in accordance with the user’s’ wishes.

Sharing

Disclosure of Customer Information SingHost will not disclose its customers’ personal information with third parties, with the exception of the following reasons:
  • To provide service to the registered account user
  • To cooperate with law enforcement agencies via legal processes such as current judicial proceedings, court orders and warrants that SingHost determines in its sole discretion to be legitimate and compliable
  • To safeguard the legitimate interests of SingHost and its customers
In any event, whereby SingHost is obliged to disclose customer data in adherence to the served legal process(es), SingHost may disclose any forms of User Information to the respective Law Enforcement Agency without prior consent or notification to the customer. Any interactions between SingHost and the Officials will not be divulged, in order to protect SingHost’s legal interests. Business Transitions In the event SingHost goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users’ personal information will, in most instances, be part of the assets transferred. Choice/Opt-out Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by sending us an email at marketing-team@singhost.net . We also offer an opt-out mechanism on the newsletter subscription confirmation email. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party. Links This website contains links to other sites. Please be aware that we, SingHost, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website. Advertisements via Third-Party Vendors
  • Third-party vendors, including Google, show your ads on sites on the internet.
  • Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to your website.
  • Users may opt out of Google’s use of cookies by visiting the Google advertising opt-out page. (Alternatively, you can point users to opt out of a third party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.)
Updating/Deleting/Deactivating Personal Information If a user’s personally identifiable information changes (such as postal code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users’ personally identifiable information. This can be done by emailing our Customer Support at support@singhost.net. Notification of Changes If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Contact Information Questions regarding this privacy policy may be directed to support@singhost.net.