We provide remote desktop assistance for our customers.
At times, we may be required to remotely access your machine to help you troubleshoot. For such instances, we will use the TeamViewer software to provide For such instances, we will use the TeamViewer software to provide remote desktop support.
Download TeamViewer for Windows/Mac and run the application
Let us know your ID # & Password
Once you have downloaded the TeamViewer application, inform our support staff of your “ID” and “Password”.
We will then be able to help you troubleshoot the issue, as if we’re sitting beside you. Once you close the application, SingHost will no longer have access.